Privacy Policy

Last Updated: April 14, 2026

BYBLOCK COMPUTER SERVICES LLC (hereinafter referred to as “BANK COMPUTERS”, “we”, “us” or “our”) attaches great importance to user privacy and the security of personal information. This Privacy Policy explains how we collect, use, store, share and protect your personal information in the process of operating our official website, providing computer services, technical support, system deployment, software and hardware solutions, and other related supporting services (collectively referred to as the “Services”), as well as your rights regarding personal information and how to exercise such rights.

This Policy applies to all users who visit our official website or use our Services, covering all personal information collected, processed and stored by us in the course of business operations. By accessing or using our Services, you acknowledge that you have read, understood and agreed to all contents of this Privacy Policy. If you do not agree with any terms of this Policy, please stop using our Services immediately.

Principles of Information Collection

We strictly comply with the principles of lawfulness, fairness, necessity and minimization in collecting personal information. We do not collect irrelevant personal data randomly or indiscriminately. We only collect the minimum information necessary to provide, maintain, optimize and ensure the security of the Services, so as to minimize the impact on your privacy while ensuring the normal provision of the Services. All information processing activities comply with applicable U.S. federal and state laws and regulations, including but not limited to the California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA) and other relevant provisions.

Personal Information We May Collect

2.1 Information you voluntarily provide

Basic contact information: name, company name, email address, phone number, service address, etc.;

Service-related information: equipment model, fault description, service requirements, project parameters, service order information, etc.;

Account information (if applicable): username, password, account settings, usage preferences, etc.;

Communication and interaction information: information you provide when consulting customer service, submitting feedback, participating in questionnaires, or making complaints or suggestions.

2.2 Automatically collected device and usage information

Device identification information: unique device identifier, hardware model, operating system version, browser type and version, MAC address, etc.;

Usage behavior data: access time, duration of use, page browsing records, function operation records, service operation logs, fault and crash reports, etc.;

Network information: IP address, network operator, network environment, connection status, etc.;

Location information (only with your explicit authorization): approximate geographic location used to provide on-site services or nearby technical support;

Business record information: maintenance records, configuration parameters, project progress, acceptance information, etc. generated during service provision.

2.3 Information obtained from third parties

With your authorization or in accordance with legal provisions, we may obtain your relevant information from third-party partners (such as payment institutions, cloud service providers, equipment suppliers, technical support platforms, etc.), and will only use such information within the scope permitted by laws and regulations and your authorization.

Purposes and Methods of Using Personal Information

The personal information we collect is only used for the following lawful and legitimate purposes:

Providing you with agreed services such as computer maintenance, technical support, system construction, software and hardware deployment;

Responding to your requests for consultation, service application, fault repair, after-sales support, etc.;

Verifying identity, processing service orders, arranging on-site services, and completing project delivery and acceptance;

Monitoring service operation status, troubleshooting faults, fixing system vulnerabilities, and ensuring service stability and security;

Optimizing existing services and developing new functions, products and service solutions;

Sending you important notices such as service updates, policy changes and security reminders;

Preventing illegal, fraudulent and security-endangering acts, and protecting the legitimate rights and interests of users and us;

Fulfilling legal obligations, cooperating with administrative filings, regulatory requirements, judicial investigations and legal procedures.

Without your explicit consent, we will not use your personal information beyond the scope stated in this Policy. If it is necessary to use it for other purposes, we will obtain your legal authorization again in accordance with the provisions of laws and regulations.

Sharing, Transfer and Disclosure of Personal Information

We keep your personal information strictly confidential. Without your explicit consent, we will not share, transfer or disclose your personal information to any third party, except for the following circumstances:

Sharing with third-party partners that provide us with necessary services such as technical support, server hosting, data storage, payment processing and customer service. We only provide the minimum scope of information necessary for them to perform their functions, and require third parties to keep the information strictly confidential and not use it for other purposes through contracts;

Disclosing to law enforcement agencies, judicial institutions and regulatory authorities in accordance with legal provisions, judicial instructions and government regulatory requirements, including but not limited to responding to court subpoenas, search warrants and administrative investigations;

In the event of merger, acquisition, asset sale, restructuring, bankruptcy, etc., personal information is transferred as business assets in accordance with the law, and the transferee must promise to comply with privacy protection terms substantially consistent with this Policy;

Disclosing within a reasonably necessary scope to protect the legitimate rights and interests, property safety and personal safety of us, users and third parties;

Personal information you have disclosed voluntarily or publicly.

We may share anonymized, de-identified and aggregated non-personally identifiable information with third parties for lawful purposes such as business analysis, service optimization and compliance reporting. Such information cannot be used to identify a specific individual.

Your Rights Regarding Personal Information

In accordance with the applicable laws of your region, you may lawfully exercise the following rights with respect to your personal information collected and stored by us:

Inquiry and Access: Request to inquire about your personal information collected, stored, used and shared by us;

Information Correction: Request to correct or supplement your personal information if you find it inaccurate or incomplete;

Information Deletion: Request to delete your personal information under the premise of compliance with legal provisions;

Restriction of Processing: Request to restrict the processing of your personal information;

Objection to Processing: Object to our processing of your personal information based on legitimate interests;

Data Portability: Request to transfer your personal information to a third party designated by you under applicable circumstances;

Revocation of Authorization: Revoke the authorization for information collection and use you have granted at any time. Revocation shall not affect the legality of information processing based on authorization before revocation.

You may contact us through the contact information set forth in this Policy to submit a request to exercise your rights. We will verify your identity and respond within the time limit required by applicable laws. You may entrust an authorized agent to submit a request on your behalf, and you may contact us for consultation on specific entrustment procedures.

Children's Privacy Protection

Our Services are intended for adults and not for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we find that we have collected personal information from a child by mistake, we will delete it immediately. If you are a guardian and find that a child has provided us with personal information, please contact us promptly to delete the relevant information.

Information Security and Storage Period

We adopt physical, technical and management security measures in line with general industry standards to protect your personal information from unauthorized access, use, disclosure, tampering, damage and loss. We store data in encrypted form, implement authority control and security audit, and conduct regular security testing and risk assessment.

Please note that Internet data transmission and electronic storage cannot achieve 100% security, and we cannot absolutely guarantee that no security incidents will occur to the information. In the event of a security incident such as information leakage, loss or tampering, we will immediately activate an emergency plan and notify you and relevant regulatory authorities in accordance with the law.

We only store personal information for the shortest period necessary to achieve the purposes stated in this Policy, and will delete or anonymize it upon expiration, unless otherwise provided by laws and regulations.

Policy Updates

We may revise this Privacy Policy according to business adjustments, service upgrades, legal updates and other situations. The updated Policy will be posted on a prominent position on the official website, and the “Last Updated” date at the top will be updated. You will be notified of material changes through official website announcements, emails and other means. Your continued use of our Services shall be deemed acceptance of the updated Policy.

Contact Information

If you have any questions, suggestions or complaints about this Privacy Policy, or need to exercise your rights related to personal information, please contact us through the following methods:

Company Name: BYBLOCK COMPUTER SERVICES LLC

Address: 600 MAMARONECK AVE 4TH EOOR,HARRISON, NY,UNITED STATES, 10528

Phone: (304) 992-2376

Email: [email protected]